Top Seven Communication Errors on the Job Site

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Communication errors happen to everyone. At best they’re simply embarrassing, but depending on the mistake they can tarnish your reputation, cost you a customer, or even lead to a workplace accident

Employers who devote time and effort to develop effective communication channels earn employee trust. Employees and employers that have a strong level of confidence in each other have higher morale and productivity. Groups collaborate more effectively, and supervisors are more open about forthcoming changes that may affect their teams. When a worker has a problem, it is always suggested to seek help through clear communication, keeping the communication chain short. Instead of making their way up the chain of command, the employee should send a direct message to the right individual, ensuring a quick reply.

There are many different types of communication errors that need to be considered. Check out our roundup below for the top seven.

Typos and Mistakes

Before sending any work, make sure to double-check it or even ask your colleague to review it. An extra set of eyes can help identify errors that you might not notice yourself. Any grammatical mistakes, whether spelling, punctuation, or tone, can show a lack of professionalism. It is better to look at your work twice before you press the send button. 

Going for spell checkers is not always sufficient because they only correct the spelling and can miss the use of the words in the wrong place. Proofreading will be the best option for you to fix mistakes that you are not sure about. 

Giving Bad Feedback

You want your teams on the job site to be successful, and part of that is giving them feedback when they can improve. You should have proper communication channels for this. These conversations can be difficult—so it’s best to approach them carefully and with respect for all parties. Otherwise, even a simple problem can lead to bigger ones. 

There are good ways to handle these difficult situations. For example, always consider and analyze the situation, the behavior of the other person, and the impact that different solutions will have on the problem. In case of verbal communication, make sure that you consider all essential points, including the choice of words, the tone you intend to use, and the way the other person might react to the conversation. 

Too Many Emails

When communicating with your employees, or when they’re communicating with each other, the employees shouldn’t have to write and read long emails. Too much content will be ignored and misunderstood, while on the other hand, too little content restricts the flow of information.

Make sure that your conversation is concise and to the point. Keeping the conversation on topic after greeting your employees, potential clients, or others is ideal. Long discussions are often distracting and hard to sift through.

Keep your emails precise to make sure that the information is read and understood by everyone involved.

Not Being Assertive

To achieve your goals, it’s important to be assertive. You should be very clear about your company’s demands and needs while also considering the needs and wants of the others. You will not always get everything, but you’re not going to get what you want if you don’t ask for it. 

This often applies to sales. Assertive communication is critical when working on a deal, and you are trying your best to convince the other person. You can easily turn down the requests politely if you adopt an assertive way of communication while maintaining good relations with the other company.

Lack of Preparation

If your reports, emails, or presentations are not thoroughly prepared, misunderstandings arise. It’s important to take the time to plan beforehand. Think about what you’ll say and how you’ll say it before you present anything. Make sure to plan and prepare your communications wisely. 

First of all, think about your communication style. Use all of your available resources to create an attractive, compelling message to appeal to the audience and satisfy their thoughts and doubts. Also, try to leave some time to proofread, find images, and thoroughly check the document. 

Assuming That Your Message Has Been Understood

You know what they say about assuming. After you send or deliver a message, always give time to people to check whether they have understood your point or not. If you send out an email, write an extra line to encourage people to reply if they don’t understand something. When you are giving a presentation, provide some time to let them ask questions that might have popped up.

If people don’t feel comfortable to express when they don’t understand something, and you simply assume everything is ok, you’ll end up paying for it down the line.

Poor Listening Skills

Listening is perhaps the most important aspect of communication. When information is being shared, it is essential that you listen closely to understand a message. Employees who are not active and do not listen to what their colleagues are saying can make mistakes. It also affects the way those employees will communicate their own message. 

If you aren’t hearing what the other person at the table is saying, your own communication becomes ineffective, which raises the risk of misunderstanding. You will grow more closed-minded and incapable of open communication. 

Bottom Line

These are some of the communication errors that need to be avoided to enhance proper communication at the workplace. If you want to interact with other people impressively and professionally, it is vital to understand the importance of clear and concise communication. Remember, the communication should be complete, concise, and clear!

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