Building a Better Communication Platform for Construction and Industrial Trades Part 3
In a perfect world, communication in construction and the industrial trades would look like a single thread that ran in a perfectly straight line between onsite workers and offsite project managers, compliance officers, and other staff in the company’s home office and at dispatch centers. Yet unfortunately for everyone concerned, it more closely resembles a tangled ball of yarn – a rat’s nest of twisted lines of communication that seems almost impossible to unravel.
In the first post in this four-part series, we examined how an app-based platform like Hivot can create a single pane of glass, through which onsite and offsite staff alike can clearly view the messages, project data, and other information they need to communicate effectively with each other and, ultimately, to get the right work done in the right place at the right time. Then in the follow-up article, we took aim at how a robust, industrial-grade workplace communication platform like Hivot can enable workers in construction and the industrial trades to refine their userbases by targeting only the people who need to see a notification and accompanying details and, as a result, improving the speed, efficiency, and effectiveness of communication. Now in this third post in the series, let’s look at how a tool like Hivot can consolidate onsite and offsite job collaboration to keep projects on time and within budget.
Out of the Box Integration and Data Ingestion into a Single Stream
One of the biggest advantages that Hivot provides out of the box is the ability to quickly integrate with external products. As we’ve shared in several previous posts, the typical worker in construction and the industrial trades uses three to six different communication apps daily, and nine in total. The trouble is that these platforms rarely communicate with each other and app-to-app updates are virtually non-existing. This results in messages going unread, CYA denials that they’ve been received, and a lack of accountability for onsite personnel and their offsite counterparts.
The failure of such apps to share information, documentation, and notifications short-circuits communication between offsite staff like dispatch, equipment, and supply-chain dispatchers, job supervisors, and compliance officers and the contractors and subcontractors who are working onsite. As a result, communication between these groups can start to sound like a broken radio that can only broadcast updates but not receive them. This leads to lower quality work that is completed slower than it should be, and often in work being performed incorrectly, which necessitates costly and project-delaying rework.
Getting Onsite and Offsite Workers on the Same Page with Consolidated Communication
In contrast, a flexible tool like Hivot has the capability to ingest updates from other communication platforms, trade-specific applications, enterprise systems, and more. This takes the flow from multiple disparate tributary streams and feeds them into one river that flows swiftly and in a defined direction. Hivot features a flexible architecture that allows for data to be ingested by a centralized team and enables project managers to share critical updates with anyone within the project scope.
Once an organization deploys Hivot, onsite and offsite workers no longer have to waste hours each week searching for the information they need to do their jobs to a high standard and to prepare adequately for what they’re going to do the next day. Instead, they now have a single, centralized, and dynamic feed that puts all the relevant information, project updates, and scope of work changes (and the accompanying documentation and other attachments needed to provide full instructions, action items, and context) at their fingertips. The result? Fewer delays, faster project completion, and enhanced offsite to onsite communication.