Building a Better Communication Platform for Construction and Industrial Trades Part 2
On jobsites and in the industrial trades such as manufacturing, plumbing, and HVAC, workers need ready access to pertinent, timely, and complete information so they know where they’re supposed to be, when, and which tasks they’re meant to be performing on any given day. And yet this is rarely the case, as messages, text, updates, and other notifications fall in the wide cracks that exist between communication platforms, enterprise software, and trade-specific applications. As a result, staff often end up wasting time at the weekend and each evening trying to track down the data they need to plan the upcoming tasks for tomorrow and the rest of the week.
In the first installment of this article series, we highlighted how an industrial-grade yet intuitive communication platform like Hivot can unite previously disparate project-related data and communication channels into a single pane of glass view that makes the latest data accessible, sharable, and, perhaps most importantly, immediately actionable. In this post, let’s turn our attention to the thorny issues of collaboration and targeting the right people on the right teams at precisely the right time.
Example: Making Onsite Changes to Meet New Compliance Code Regulations
Let’s suppose that several different teams are working on a jobsite and one of them needs to validate a compliance code in order to meet newly updated and altered state, local, trade-specific, or federal guidelines. Using Hivot on her phone, the project manager builds a new task and adds an internal subject matter expert (SME) who is external to this specific project.
Upon receiving the notification from the project manager and reviewing the attached documentation, the SME is somewhat confident in the current building codes. But, as they’re diligent and responsible and don’t want the project manager and her colleagues to get in trouble with government agencies or regulatory bodies that oversee compliance for the industry, she wants to be certain that they’re meeting current building regulations.
So she asks the project manager to add a compliance expert who works in the company’s home office. He receives a notification in Hivot alerting him to this time-sensitive new task. Upon opening the message, he’s able to retrieve the current and previous versions of the compliance code so that he can compare them. Quickly navigating to the relevant section of both documents, he realizes that in fact, there are three changes that need to be made so that the project remains compliant with the updated code requirements and will pass the upcoming inspection.
Getting Relevant, Up-To-Date Information to the People Who Need It
With this need in mind, the compliance officer adds several pertinent passages from amended sections of the new code and highlights them in the HIVOT task, and updates the team. This way, it will be faster and easier for the project manager, the third-party SME, and the various teams of construction workers who are currently active on this particular jobsite to see the correct sections and take the appropriate follow-up actions.
So he adds the newest version of the document to the project as an attachment and points out in his update message which sections of the previous code are no longer relevant. The project manager receives a notification letting her know that the compliance officer has completed his tasks and uploaded both the old and new versions of the building code directly into HIVOT. As the compliance officer intended, the project manager quickly zeroes in on the relevant sections and creates separate to-do items that she assigns to three different subcontractor teams by tagging them and adding in relevant keywords pertaining to their job functions (concrete, framing, and roofing). These contractors are alerted that their new project updates await them in Hivot.
Upon opening the message, they see the project manager’s explanation of exactly what they need to do and how it pertains to the updated compliance code. Then all three teams perform the tasks needed to meet these new standards and notify the project manager that they’ve finished them. The project manager then notifies them to return to what they were doing beforehand so that the project can keep moving forward efficiently. All of this is completed within a single pane of communication.